If you change your mind about an item you must notify us within 10 days after having received your purchase. To return an order please contact support@arte-antwerp.com and await our return confirmation and shipping details. When received, you can return your order by the following procedure:

Make sure that the product is still in perfect condition with undamaged packaging and tags still attached.

We reserve the right to refuse any returns that do not match these criteria:

Place the product in a shipping box or plastic bag. Hats and caps must be returned in a box so they do not get squashed out of shape.

Enclose the original sales receipt to the product.

Write RETURN on the package to ensure a faster expedition.

The return and financial responsibility are yours until it reaches Arte Antwerp and is confirmed by a delivery confirmation. Please notice that we can exchange your items to another size or color if available in stock.

Free shipping on returns being shipped to the following countries:
- Belgium
- Netherlands
- Germany
- France
- Luxembourg


Any other countries the shipping is at the customer's own cost.

Please use the following address:
Arte Antwerp
Kammenstraat 54
2000 Antwerpen
Belgium